Connecting You To The World

Business Phone
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Application For Telephone Service
A new customer of Electra Telephone Company can sign up online or if you prefer, you may call our Business Office at (940) 495-2192, any workday, Monday through Friday, from 8:00am to 4:00pm. One of our Service Representatives will be glad to help you and answer any questions you may have.
Wiring and Equipment Options
The Telephone Company provides and maintains service up to your demarcation point, which is the point of physical interconnection (connecting block, terminal strip, jack, protector, or telephone network interface device) between the telephone network and your premises wiring. Inside wiring includes all wire or cable located on your side of the demarcation point.

Our Business Office# 940 495-2192
Any Workday, Monday through Friday 8am to 4pm

Calling Features

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Feature

Business
Monthly Rates Per Line

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Call Waiting

$2.50

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3-Way Calling

$1.75

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Anonymous Call Rejection

$1.00

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Warm Line

$3.00

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Automatic Recall

$4.00

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Call Fowarding

$2.25

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Calling Number Delivery


$7.50

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Automatic Call Back

$4.00

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Teen Service

$6.00

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Distinctive Ringing

$3.00

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Customer Originated Trace

$10.00

Note
Applicable service order charges, connection fees, and taxes are not included in these rates.

Long Distance

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Service

Price

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Long Distance Rate

$0.12 per minute

As a customer of Electra Telephone Company, you have the ability to choose your long distance carrier for both intralata and interlata calls.

It is the responsibility of the customer to notify the carrier of their choice to initiate service. Questions regarding certain carrier service can be asked by calling that carrier.

Pricing

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Basic and Operational Services

Business
Monthly Rates Per Line

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Individual Touch-Calling Access Line

1-Party - $13.65
Trunk - $19.60

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FCC Subscriber Line Charge
The FCC Assesses this charge for the permanent connection of your home or office to the toll network through our local Switching Office.

$6.50 - One Line
$9.20 - Two Lines or More
(Per Line Charge)

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Access Recovery Charge (ARC)
FCC Order 11-161 mandates the Telephone Company to bill an Access Recovery Charge/ARC monthly to residence, single line business and multi-line business end users who purchase local exchange services.

$1.50 - One Line
$3.00 - Two Lines or More
(Per Line Charge)

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Emergency Services (911 surcharge)

$0.46

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911 Equalization Fee

$0.06

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Federal Universal Service Charge
Electra Telephone collects this charge to support the provision of the telecommunications services to schools, libraries, rural healthcare providers, low-income customers, as well as customers living in rural, insular, and high-cost areas.

*Amount equal to FCC prescribed rate changes quarterly.

Nonpublished or Nonlisted telephone number service is a directory option provided to hearing/speech-impaired persons at no charge. In addition, the option of a special notation by the customer's name in the directory indicating TTY or TTY + Voice capability can be provided at no charge.